Order Cancelation / Return Period / Withdrawal
The consumer has the right to return the item or cancel the service within 14 days. This is sometimes referred to as the cooling-off period or the withdrawal period. No reason or justification has to be given by the consumer.
Items must be returned undamaged and unused, with all tags attached and the original packaging included.
We will process a refund within 14 days of receipt of the cancellation. We will delay the refund until we have received the product. The refund will include any shipping fees the customer paid when he made the purchase, except for when the customers specifically requested non-standard delivery, such as express delivery.
The consumer will have to pay the return shipping costs in case of withdrawal.
Once the return has been received and accepted, your refund will be completed via the original payment method.
Click here to request an order cancelation / withdrawal.