Order Cancelation / Return Period / Withdrawal

The consumer has the right to return the item or cancel the service within 14 days. This is sometimes referred to as the cooling-off period or the withdrawal period. No reason or justification has to be given by the consumer.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

We will process a refund within 14 days of receipt of the cancellation. We will delay the refund until we have received the product. The refund will include any shipping fees the customer paid when he made the purchase, except for when the customers specifically requested non-standard delivery, such as express delivery.

The consumer will have to pay the return shipping costs in case of withdrawal.

Once the return has been received and accepted, your refund will be completed via the original payment method.

Click here to request an order cancelation / withdrawal.

Returns Address:

Rua Alamela, 24
4560-562 Penafiel,

+351 255710154