SHIPPING AND PAYMENTS
Your package will be delivered to your shipping address by Fedex. European delivery time is within 3 to 7 working days.
Once you have received your parcel we advise that all customers open the box in clean and safe enviroment, whilst checking all products have been correctly delivered and there are no defects. If you find any issues with your order please contact our customer service department immediately. Please also have pictures available to send via e-mail if customer services request.
Weight shipping rate:
All shipping costs are calculated with rates based on Weight and Destination.
We offer three convenient payment options.
Credit Card, Paypal and Bank Transfer.
Pay securely with a debit or credit card! All information is sent encrypted via SSL so that no outsider should be able to read your card details, this is done by the Paypal gateway. We accept all major VISA and MasterCards. No hidden charges for card purchases. Card Payments are processed by Paypal who are the leading partners in the payment domain.
PayPal is a payment service owned by eBay. PayPal has over 100 million users worldwide. Hundreds of companies make use of the service which is open both for individuals and for businesses. Paying by PayPal is fast and easy . Payment is made by pressing a few keys and the money is transferred immediately to our PayPal account. Paypal does add additional fee.
We ship to all European Countries!
If you are not in a European country and would like to purchase from us, please contact us!
STANDARD TERMS OF SALE
All sales are subject to the following terms and conditions;
1. Customer Acknowledgment:
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from Thork Racing.
2. All Sales Made In Portugal:
All sales shall be deemed made in Portugal, regardless of the location of the Customer.
3. Purchase Price:
(a) Prices and promotions are listed in Thork Racing’s Web site and its advertisement, and are subject to change without notice.
(b) Payment is due before shipment, unless credit terms have been arranged in advance with Thork Racing Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
(c) Thork Racing collects sales tax (VAT) for sales delivered within the EU. Thork Racing shall not be liable for handling or customs charges for shipments outside the EU.
(d) If an error is made and a product is listed at an incorrect price, Thork Racing shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Thork Racing shall immediately issue a credit in the amount of the incorrect price.
4. Errors and Omissions:
Thork Racing makes every effort to ensure the accuracy of the information on our Web site. However, the information, services, products offered for sale and materials contained in and/or advertised on Thork Racing, including, without limitation, text, graphics and links, are provided on an “As Is” basis with no warranty. Thork Racing and its suppliers do not represent or warrant that the information accessible via Thork Racing is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.
5. Shipping Terms:
When Customer places an order, the order will be shipped to an address designated by Customer. All purchases from this website are made pursuant to a shipment contract.
All packages are insured for damage and/or loss. Customer is (if requested) responsible for filing any claims with carriers for damaged and/or lost shipments.
Our shipping partner will contact the customer throw the e-mail address or telephone number provided when ordering. If a “door to door” delivery is not possible to arrange, its the customers responsability to pick up the package at the adress provided by our shipping partner.
All orders will be consolidated to one shipment, this may add additional time to the final delivery.
Delivery times are estimates only and Thork Racing shall not be liable for delays.
6. Warranty Information:
Customers are entitled to the manufacturer’s limited expressed warranty, if any, that accompanies the product. Thork Racing makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. Thork Racing shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product
These Terms of Sale and any transactions made under them shall be interpreted by and be subject to Portuguese law.
In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
Thork Racing shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.
These Terms of Sale may be modified from time to time by Thork Racing without notice, and are current as of the date of the then current advertisement or Web site. Please refer to the current advertisement or Web site.
Thork Racing has taken extensive steps to ensure that any data transmitted by our users cannot be intercepted, viewed, or blocked by unauthorized parties. We also have established policies telling our users how we use and store their information, such as addressing information and credit cards.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Privacy issues are very important to us, given the current regulatory and technical environment and we are committed to protecting your privacy.
Use of Personal Data:
We will collect information and use it for the following purposes:
- When opening an Account and placing an order with us we need to know your name, e-mail address, delivery address, credit or debit card number and the card’s expiry date. We use this information in order to process and run your Account, for credit purposes, marketing, market research and analysis and to notify you of the status of the order.
- We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or Account.
- Should you enter a competition or other promotional feature on our website we may ask you for your name, address and e-mail address in order that we may efficiently administer the competition and promotion as well as notifying the winners.
- We may disclose your information to other parties for the purposes of processing and fulfilling your order.
- We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of special or promotional offers.
Protection of Personal Data:
We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order or opening an Account. When an order is placed or Account opened we offer the use of a secure service. In order to comply with the Data Protection Act 1998 and for maximum peace of mind we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorized access. For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you.
Cookies are small pieces of information that websites transfer to your computer hard drive and we use to enable our website to provide features such as automatic login, personalized greetings and storage of items in your Shopping Basket. Cookies can be turned off in your browser or you can be notified when you receive a cookie so you choose whether to accept it. The Help menu of your browser should contain information on how to do this. However, changing these settings may mean that you will not be able to take advantage of some of the advanced features on the site. If you do wish to remove cookies after a visit to the site, perhaps because you are using a shared computer, you can clear the cookies by clicking on the sign out link.
Disclosure of Information to Third Parties:
We do not sell, trade or rent your personal information (data) to others.
We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, processing credit card payments and provision of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.
Transfer of Data:
Consent and Data Protection: